Want to create café-style hot or cold chocolate without leaving your kitchen? Meet Hotel Chocolat’s ALL-NEW Velvetiser® — the ultimate way to experience real drinking chocolate at home.
The Velvetiser has become our signature for crafting drinking chocolate that’s luxuriously smooth, rich in cacao flavor, and perfectly blended every time. Now, with our ALL-NEW Velvetiser system, you can make your favorite Hotel Chocolat recipes and exciting new flavors — hot or chilled — with just a twist of the dial.
In this guide, we’ll walk through what makes the Velvetiser special, how it works, and tips for creating your own perfect chocolate moment at home.
What Is the Velvetiser?
Think of it as much more than a hot chocolate maker. The Velvetiser is a precision-engineered drinking chocolate machine designed to give you the depth, texture, and presentation of a chocolate drink made by a professional barista — whenever you want it.
It’s about more than taste alone. It’s the aroma of real cacao as it begins to warm. The sight of milk swirling and folding around finely milled chocolate. The anticipation as you pour into a perfectly sized cup and take that first sip. The Velvetiser delivers it all — velvety texture, smooth chocolate crema, and bold cacao flavor — in just minutes.
How the New Velvetiser Creates Perfectly Smooth Chocolate
The secret lies in the vortex-effect. Inside the new Velvetiser, created in collaboration with designer Andrew Wicks, you’ll find a custom whisk and InnerPod ridges working in harmony. As the whisk turns, it folds milk and chocolate together, creating ultra-fine microbubbles. The ridges refine and compress the mixture, smoothing away larger bubbles and creating that signature crema on top.
And now, thanks to its thermodynamic programming, you can switch seamlessly between hot and cold drinks:
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Hot Mode: Turn the dial right and pour into your Podcup™ for a warming, velvety sip.
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Cold Mode: Turn left, use your Podglass™, and enjoy a refreshing, creamy chocolate drink without ice.
How to Make Drinking Chocolate in the Velvetiser
Whether you choose the Pewter, Chalk, or Pebble finish, using the Velvetiser is simple:
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Add one single-serve sachet to the Velvetiser, along with 8 fl oz (220ml) of milk — chilled for cold recipes — or your favorite dairy alternative.
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Turn the LED-lit dial right for hot (red) or left for cold (blue). Press to start.
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Wait as the Velvetiser blends to perfection. Pour, top if desired, and enjoy.
Stock Up on Hot Chocolate Recipes You’ll Love
If warm and creamy is your go-to, explore our US hot chocolate collection:
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Vanilla White or Milky 50% for smooth, mellow sweetness.
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Dark Chili or Ginger for a bold, spicy kick.
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45% Nutmilk for a vegan-friendly option that’s as creamy as dairy.
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Black Forest Gateau for a rich, dessert-inspired treat with cherry notes.
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Caffè Latte for a balanced blend of coffee and chocolate, perfect for mornings or an afternoon pick-me-up.
Discover the All-New Cold Chocolate Creations
Our latest cold recipes are designed to be made directly in the Velvetiser for a silky, chilled drink. Try:
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Mandarin & Orange for bright citrus with mellow cacao.
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Banana for a smooth, tropical twist.
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Creme Brulee for a chilled chocolate drink that’s as creamy as it is rich.
Prefer the classics? We’ve finely milled favorites like Classic and Mint for cold preparation, so you can enjoy them year-round.
Elevate Your Chocolate With Toppings and Pairings
Add a finishing touch:
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Sprinkle grated chocolate for a quick flavor boost.
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Try chocolate baton shavings with a pinch of cinnamon for warmth and spice.
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Pair with truffles, layered bites, or fruit-filled chocolates to match your drink’s flavor profile.
Gift the Velvetiser
More cacao, less sugar, and a whole lot of thoughtfulness — the Velvetiser is the perfect gift for any chocolate lover. Each set includes:
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The Velvetiser in your choice of finish
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One Podcup™ for hot drinks
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One Podglass™ for cold drinks
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10 single-serve chocolate sachets
Make it even more special by adding a drinking chocolate subscription so they can explore new flavors throughout the year.
The Velvetiser turns everyday moments into something extraordinary — hot or cold, classic or adventurous, always smooth and satisfying. Ready to bring one home?
