A world of velvet-smooth hot chocolate at the touch of a button
My hot chocolate consumption has increased to nearly nightly.
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Classic Velvetiser Starter Kit
$150.00
$190.00
Save $40.00
Select Model:
Classic Velvetiser Starter Kit
What's in the box
Salted Caramel Hot Chocolate
Classic 70% Hot Chocolate
Blood Orange Hot Chocolate
Milky 50% Hot Chocolate
Charcoal Velvetiser
Why We Love It
One Touch Hot Chocolate
Perfect in 2.5 mins
Anti-scorch Technology
Quick Wipe Clean
Ethically Grown Cocao
More Cocoa, Less Sugar
Product Details
Real hot chocolate. Made simply, served perfectly.
Experience the comfort of real hot chocolate, crafted from grated chocolate flakes and frothed to café-style smoothness—all at the touch of a button. The Velvetiser Starter Kit is your complete setup for enjoying luxurious hot chocolate at home, exactly how it should taste.
What’s Included:
The Velvetiser Machine – Choose your color: Copper, Charcoal, or Platinum
4 Hot Chocolate Boxes (10 sachets each) – Choose your chocolate bundle: Best Sellers, Seriously Dark, Sweet and Mellow, Lattes and Mochas
2 Ceramic Pod Cups – Designed to hold the perfect pour
12 Month Limited Warranty
We've worked hard to make your Velvetiser a reliable and durable system, so we are proud to back it with a 12 month warranty. Your warranty is valid automatically from your date of purchase from us.
Shipping & Returns
Standard shipping is free on orders over $60 and priority shipping options are available at checkout.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information, this will typically be within 1 business day.
Delivery times vary depending on your location, but we aim to deliver within 3 days of despatch.
In summer months, we ship all chocolate packages with insulation & ice packs to ensure safe delivery. For some locations, this may mean a surcharge is necessary to ensure it arrives in perfect condition.
It's important that your order is not left out in the heat, so we'll email you to let you know when it's out for delivery - please ensure that it is brought inside as soon as possible on delivery.
If your order arrives in less than perfect condition, please contact our team with images of the damage on usahelp@hotelchocolat.com and we'll be happy to resolve.
- Free US Shipping
- 30 Day Free Returns
- 1 Year Warranty
Make the perfect Hot Chocolate
Add Milk & Chocolate
The Velvetiser is designed so that everyone in the household can pick their own flavor. It's one serving at a time - about 9oz of your favorite milk (plant or dairy) and a packet of our hot chocolate flakes.
Press to Velvetise
Press the one button and the Velvetiser will start to heat, melt & whisk automatically. It's powered from a kitchen outlet, no need to preheat the milk.
Finely tuned operation
Inside the Velvetiser, the magic is happening. A carefully tuned 2.5 minute cycle heats, whisks and aerates, slowly bringing the temperature to a precise 155 degrees - perfect for sipping on immediately and highlighting the delicate flavors.
Melt into the Moment
After 2.5 minutes, the Velvetiser will stop automatically. Not scalding hot, it's at the perfect sipping temperature for you to enjoy immediately.
Make the perfect Hot Chocolate
Add Milk & Chocolate
The Velvetiser is designed so that everyone in the household can pick their own flavor. It's one serving at a time - about 9oz of your favorite milk (plant or dairy) and a packet of our hot chocolate flakes.
Press to Velvetise
Press the one button and the Velvetiser will start to heat, melt & whisk automatically. It's powered from a kitchen outlet, no need to preheat the milk.
Finely tuned operation
Inside the Velvetiser, the magic is happening. A carefully tuned 2.5 minute cycle heats, whisks and aerates, slowly bringing the temperature to a precise 155 degrees - perfect for sipping on immediately and highlighting the delicate flavors.
Melt into the Moment
After 2.5 minutes, the Velvetiser will stop automatically. Not scalding hot, it's at the perfect sipping temperature for you to enjoy immediately.
Imagined by Chocolatiers
A world of chocolate drinks at the touch of a button. Flavors from around the world, expertly cast in chocolate flakes ready for your Velvetiser.
Get to know the Velvetiser
2. Aztec Inspired Whisk
We're not looking for frothy chocolate milk, we want velvety liquid chocolate. For this, we took design inspiration from an ancient Aztec chocolate whisk called a molinillo to deliver a perfect texture every time.
Chocolate, made for drinking
It all starts with a cacao tree
We believe chocolate should contain more cacao than anything else. That's why we've dedicated so much effort to helping improve the way it's farmed.
Through our gentle farming programme, we partner with over 2,500 farmers to promote sustainable farming techniques in return for above market rates for their crops.
What our Customers Say
Frequently asked questions
What is the capacity of the Velvetiser?
The Velvetiser makes one 8oz serving at a time. That might sound smaller than your latte order, but trust us - it's the perfect size.
Is the Velvetiser compatible with US power & outlets?
Yes!
Whilst we're a British company, we made these Velvetisers specifically for the US market. They're built to work with 110V power and are fitted with standard US outlets - no ugly converters required!
How many servings can the Velvetiser make?
The Velvetiser makes one 9oz serving at a time, so everyone can enjoy their favourite flavour.
Is the Velvetiser just a milk frother?
While they may be distant cousins, the Velvetiser is very different to a milk frother in lots of ways. A milk frother is designed to create foamy volumous milk - not what you want in a hot chocolate. The Velvetiser on the other hand was obsessively engineered to create the perfect hot chocolate texture.
The whisk was designed to mimic a traditional hot chocolate whisk and the slow temperature increase allows for gentle melting & incorporation of the chocolate at exactly the right time. The result? Not a foamy beer-like head, but a velvet-smooth hot chocolate.
Can I use other chocolate in the Velvetiser?
Our hot chocolate flakes are carefully crafted to work optimally with the Velvetiser. Using other chocolate may not work properly and risks damaging the Velvetiser - for this reason it would invalidate your warranty.
What else can I do with my Velvetiser?
Lots! It makes a perfect chocolate sauce to serve with ice cream, a creamy ganache to top a cake with. Use it for a matcha or for silky smooth milk for your latte.
What if something goes wrong?
Your Velvetiser is covered by a no quibbles 12 month parts & labor warranty. If something goes wrong, contact our support team and we'll get your back in hot chocolate in no time.
This does not cover accidental damage, sorry!
