Skip to product information
Velvetiser Intro Pack - Hotel Chocolat - Platinum - Hotel Chocolat - Hot Chocolate Maker

Velvetiser Intro Pack - Classic Platinum

$182.00 $129.00

Save $53.00

Craft European style hot chocolate and mochas at the touch of a button.

The intro pack is everything you need to get started. A classic Velvetiser, a selection of drinking chocolates plus two PodCups to serve in.

Select Color: Platinum
Product Description

Like having a private chocolate barista, the Velvetiser crafts indulgent European style hot chocolate in minutes. Fill with your favourite milk, add a sachet of real chocolate flakes and press to let the machine turn it into liquid velvet. 

24 Month Limited Warranty

We've worked hard to make your Velvetiser a reliable and durable system, so we are proud to back it with a 24 month warranty. Your warranty is valid automatically from your date of purchase from us.

Shipping Information

Standard shipping is free on orders over $60 and priority shipping options are available at checkout.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information, this will typically be within 1 business day.

Delivery times vary depending on your location, but we aim to deliver within 3 days of despatch.

In summer months, we ship all chocolate packages with insulation & ice packs to ensure safe delivery. For some locations, this may mean a surcharge is necessary to ensure it arrives in perfect condition.

It's important that your order is not left out in the heat, so we'll email you to let you know when it's out for delivery - please ensure that it is brought inside as soon as possible on delivery.

If your order arrives in less than perfect condition, please contact our team with images of the damage on usahelp@hotelchocolat.com and we'll be happy to resolve.

Technical Details
  • Free US Shipping
  • 30 Day Free Returns
  • 1 Year Warranty

You may also like

HOT

CHOCOLATE

COLD

CHOCOLATE

Any time of day, any time of year. We obsessively engineered the Velvetiser to craft the same unrivalled texture, from just real chocolate and milk, both hot and cold.

HOT

CHOCOLATE

COLD

CHOCOLATE

Any time of day, any time of year. We obsessively engineered the Velvetiser to craft the same unrivalled texture, from just real chocolate and milk, both hot and cold.

Compare Velvetiser Models

Classic Velvetiser
The Velvetiser
All-New
What it makes European style hot chocolate Both European style hot and new cold drinking chocolate
How it works Single button to start Dial to switch between hot and cold and press to start
Whisk & texture Molinillo inspired whisk for velvet smooth texture Patent-pending whisk & InnerPod ridges combine to create unique Vortex Effect
Recipes Evolving library of hot chocolate and mochas Everything from classic and our extensive library of iced chocolate flavors
Best For Chocolate lovers looking for a joyful ritual The ultimate drinking chocolate experience
What it makes
How it works
Whisk & texture
Recipes
Best For
Classic Velvetiser
The Velvetiser
The Velvetiser
European style hot chocolate Both European style hot and new cold drinking chocolate
Single button to start Dial to switch between hot and cold and press to start
Molinillo inspired whisk for velvet smooth texture Patent-pending whisk & InnerPod ridges combine to create unique Vortex Effect
Evolving library of hot chocolate and mochas Everything from classic and our extensive library of iced chocolate flavors
Chocolate lovers looking for a joyful ritual The ultimate drinking chocolate experience

What's in the cup tonight?

Your two minute ritual

Add your favorite milk

Fill to the notch on the whisk. It's about 9oz of milk. You can use any milk - dairy or plant.

Add Drinking Chocolate

Sprinkle in your drinking chocolate evenly over the milk - the same process whether it's hot or iced.

Twist the Dial & Press

Rotate the dial to choose hot or cold progremming. The light will illuminate to indicate your choice - red for hot, blue for cold. After two and a half minutes, your moment is here.

Serve & sip

Escape into a moment of velvet-smooth pleasure.

Your two minute ritual

Pour your favorite milk

Fill to the notch on the whisk. It's about 9oz of milk. You can use any milk - dairy or plant.

Add Real Drinking Chocolate

Sprinkle in your drinking chocolate evenly over the milk - the same process whether it's hot or iced.

Twist the Dial & Press

Rotate the dial to choose hot or cold programming. The light will illuminate to indicate your choice - red for hot, blue for cold. After two and a half minutes, your moment is here.

Serve & Sip

Escape into a moment of velvet-smooth pleasure.

Inspired by Nature

"There's simply nowhere better to take inspiration from" Andrew Wicks, Ceramicist

Frequently Asked Questions

How do I clean the Velvetiser?

Cleaning the Velvetiser is much simpler than you may expect! After the unit has cooled down and been unplugged, remove it from the power base, then: 

  1.  Take off the lid and remove the whisk.  
  2.  Using warm water, a soft sponge or rag, and a little bit of dish soap, wipe down the inside of the machine, the lid, and the whisk. 
  3. Finally, wipe down the handle with a soft damp cloth. 
  4. Make sure the Velvetiser is dry before putting it away. 

How hot does the Velvetiser make hot chocolate?

When set to hot, the All-New Velvetiser heats your drink to 154 - 158 degrees, the perfect temperature to gently melt the chocolate and meld it into milk. It's hot and comforting, but not scalding, so you can enjoy immediately.

If you experienced the Classic model, you'll find the new Velvetiser is marginally hotter.

When set to cold, the milk you add to All-New Velvetiser will stay the same temperature as it was when you add it. Straight from the fridge is best!

What is the capacity of the Velvetiser?

The Velvetiser makes one 8oz serving at a time. That might sound smaller than your latte order, but trust us - it's the perfect size.

With up to 30 different recipes in the library, one at a time means that everyone can enjoy their favorite and at just 2.5 minutes beginning to end, imaking your drinking chocolate becomes a relaxing daily ritual.

Can I use other chocolate in the Velvetiser?

Our hot chocolate flakes are carefully crafted to work optimally with the Velvetiser. Using other chocolate may not work properly and risks damaging the Velvetiser - for this reason it would invalidate your warranty.

What else can I do with my Velvetiser?

Lots! It makes a perfect chocolate sauce to serve with ice cream, a creamy ganache to top a cake with. Use it for a matcha or for silky smooth milk for your latte.

How many servings can the Velvetiser make?

The Velvetiser makes one 9oz serving at a time, so everyone can enjoy their favourite flavour.

What is the Velvetiser coated with?

The inside of the Velvetiser is coated with PFOS-free non stick coating to make it easy to wipe clean after using it.

Related products