
Try the Velvetiser with a 21 day free trial
We know how much you'll love it once you've tried it, so you can now try the Velvetiser for free for 21 days. Buy your hot chocolate today, and only pay for the Velvetiser if you keep it.
VelvetiserTry it for three weeks. Only pay if you keep it. |
|
One Box of Hot Chocolate10 Servings. |
$25 |
Total Today |
$25 |
Due If You Keep It |
$125 |
How the Trial Works
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Choose your bundle
Pick your Velvetiser and any flavor of hot chocolate to enjoy.
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Pay for your hot chocolate
Buy the hot chocolate and we'll send a Velvetiser too. You have 21 days from delivery to try it out.
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If you love it, just keep it!
If you like the Velvetiser, simply keep it and we'll charge you the remaining balance 21 days after delivery.
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Don't love it?
Just head to the "My Account" section to print out a pre-paid return label. Send it back during the trial and you won't spend a penny more.
Perfect Hot Chocolate
Not just a frother, every detail of the Velvetiser is crafted to create perfect European style hot chocolate. No more thin, powdery cocoa, this is silky smooth rich drinking chocolate.
Add milk & chocolate flakes
The Velvetiser is designed so that everyone in the household can pick their own flavor. It's one serving at a time - about 9oz of your favorite milk (plant or dairy) and a packet of our hot chocolate flakes.
The Velvetiser is designed so that everyone in the household can pick their own flavor. It's one serving at a time - about 9oz of your favorite milk (plant or dairy) and a packet of our hot chocolate flakes.
Press to Velvetise
Press the one button and the Velvetiser will start to heat, melt & whisk automatically. It's powered from a kitchen outlet, no need to preheat the milk.
Press the one button and the Velvetiser will start to heat, melt & whisk automatically. It's powered from a kitchen outlet, no need to preheat the milk.
Finely tuned operation
Inside the Velvetiser, the magic is happening. A carefully tuned 2.5 minute cycle heats, whisks and aerates, slowly bringing the temperature to a precise 155 degrees - perfect for sipping on immediately and highlighting the delicate flavors.
Inside the Velvetiser, the magic is happening. A carefully tuned 2.5 minute cycle heats, whisks and aerates, slowly bringing the temperature to a precise 155 degrees - perfect for sipping on immediately and highlighting the delicate flavors.
Melt into the moment
After 2.5 minutes, the Velvetiser will stop automatically. Not scalding hot, it's at the perfect sipping temperature for you to enjoy immediately.
After 2.5 minutes, the Velvetiser will stop automatically. Not scalding hot, it's at the perfect sipping temperature for you to enjoy immediately.
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One touch hot chocolate
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Perfect in 2.5 mins
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Anti-scorch technology
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Quick Wipe Clean
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12 Month Warranty

My hot-chocolate consumption has increased from a few times a year to nearly nightly

A favorite in the GH test kitchen

Indulgent hot chocolate made from real chocolate flakes and not sugary powder

My favorite appliance? It would have to be Hotel Chocolat's Velvetiser

I use this hot chocolate maker more than my espresso machine

Hot chocolate heaven

My hot-chocolate consumption has increased from a few times a year to nearly nightly

A favorite in the GH test kitchen

Indulgent hot chocolate made from real chocolate flakes and not sugary powder

My favorite appliance? It would have to be Hotel Chocolat's Velvetiser

I use this hot chocolate maker more than my espresso machine

Hot chocolate heaven

My hot-chocolate consumption has increased from a few times a year to nearly nightly

A favorite in the GH test kitchen

Indulgent hot chocolate made from real chocolate flakes and not sugary powder

My favorite appliance? It would have to be Hotel Chocolat's Velvetiser

I use this hot chocolate maker more than my espresso machine

Hot chocolate heaven

My hot-chocolate consumption has increased from a few times a year to nearly nightly

A favorite in the GH test kitchen

Indulgent hot chocolate made from real chocolate flakes and not sugary powder

My favorite appliance? It would have to be Hotel Chocolat's Velvetiser

I use this hot chocolate maker more than my espresso machine

Hot chocolate heaven
Hot Chocolate Flakes
Classics
Mochas & Lattes
Limited Editions
Chocolate made for drinking.
Imagined by chocolatiers and crafted from gently farmed cacao.
View all
Orange Supermilk Hot Chocolate Flakes
Rounded blood orange with high cacao milk chocolate.
$25.00
View
45% Nutmilk Hot Chocolate Flakes
Staggeringly creamy chocolate with nutty notes. You won't believe it's vegan.
$25.00
View
Dark 100% Hot Chocolate Flakes
No added sugar, or anything else. 100% Cacao from Honduras.
$25.00
View
The same silky texture with a little more perk.
Our chocolatiers blend coffee & chocolate to exquisite effect served hot or iced.
View all
Chocolate Latte Mocha Flakes
An uplifting couplet of coffee & chocolate. Perfectly balanced.
$25.00
View
Caramel Latte Mocha Flakes
Caffe latte infused with buttery notes of caramel. Creamy. Comforting.
$25.00
View
Fresh from the imagination of our chocolatiers.
Our most creative flavors take inspiration from deserts, tipples and seasonal favorites.
View all
Mince Pie Hot Chocolate Flakes
A British festive favorite. Cinnamon, citrus & mellow chocolate.
$25.00
View
Peanut Butter Hot Chocolate Flakes
Savory-salty peanut butter, with caramel-milk chocolate.
$25.00
View
Salted Caramel & Clementine Hot Chocolate Flakes
Citrus, caramel, sea salt. Juicy, malty, not too sweet.
$25.00
View



Iconic design stands proudly on any counter
European style hot chocolate, made from real chocolate not cocoa.




We'll send it to you to try before you buy. It's that good.



Iconic design stands proudly on any counter
European style hot chocolate, made from real chocolate not cocoa.




We'll send it to you to try before you buy. It's that good.



Iconic design stands proudly on any counter
European style hot chocolate, made from real chocolate not cocoa.




We'll send it to you to try before you buy. It's that good.



Iconic design stands proudly on any counter
European style hot chocolate, made from real chocolate not cocoa.




We'll send it to you to try before you buy. It's that good.
Get to know the Velvetiser
We're here to offer evidence-based truths
Premium Metal Construction
Those iconic curves are cast in metal for a luxury feel and a long lifetime. So long, in fact, that we back it with a 12 month no-quibbles warranty.
The inside is coated for a stress free cleanup.
Those iconic curves are cast in metal for a luxury feel and a long lifetime. So long, in fact, that we back it with a 12 month no-quibbles warranty.
The inside is coated for a stress free cleanup.
Aztec Inspired Whisk
We're not looking for frothy chocolate milk, we want velvety liquid chocolate. For this, we took design inspiration from an ancient Aztec chocolate whisk called a molinillo to deliver a perfect texture every time.
We're not looking for frothy chocolate milk, we want velvety liquid chocolate. For this, we took design inspiration from an ancient Aztec chocolate whisk called a molinillo to deliver a perfect texture every time.
Knurled Metal Handle
Taking inspiration from chocolate pots used by Kings of France, the Velvetiser's textured metal handle stands proudly to the side.
Coupled with pouring spouts on both sides, this makes for an ambidextrous pour with a satisfying weight.
Taking inspiration from chocolate pots used by Kings of France, the Velvetiser's textured metal handle stands proudly to the side.
Coupled with pouring spouts on both sides, this makes for an ambidextrous pour with a satisfying weight.
Power Base
To give the Velvetiser the juice it needs to heat, melt & whisk your drinks, stand it on the power base.
We may be British, but these machines were made for the US, so it's ready for the outlet in your kitchen.
To give the Velvetiser the juice it needs to heat, melt & whisk your drinks, stand it on the power base.
We may be British, but these machines were made for the US, so it's ready for the outlet in your kitchen.


Not (just) for kids
Serve it hot, cold or spiked. Use dairy or plant milk. Any time of day for anyone in the family.

3,500 Years in the Making
The Velvetiser builds on a 3,500 year story of drinking chocolate. From Aztec warriors to British aristocrats, read about the heritage of the Velvetiser.
Hotel Chocolat
21 Day Velvetiser Trial
21 Day Velvetiser Trial
We're so confident you'll love it once you've tried it that we're letting you try the Velvetiser at home for 3 weeks when you buy some hot chocolate. Only pay for the Velvetiser it if you keep it.
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Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
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Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
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Classic 70%
Not too sweet. A perfectly balanced hot chocolate.
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Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
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Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
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Dark 85%
Deep and elegant cacao flavors. Quite intense.
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Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Milky 50%
Mellow and soothing milk chocolate.
-
Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Salted Caramel
Caramel-milk chocolate with a pinch of sea salt.
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Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
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Peppermint Dark
Rich, 70% dark chocolate and peppermint.
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Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Dark Chilli
Mouth warming habanero in elegant 70% dark chocolate.
-
Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Orange Supermilk
Rounded blood orange with high cacao milk chocolate.
-
Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Vanilla White
Luxuriantly creamy white chocolate with real Madagascan vanilla.
-
Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Hazelnut Praline
The smoothest dark chocolate praline, just drinkable.
-
Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
45% Nutmilk
Staggeringly creamy chocolate with nutty notes. You won't believe it's vegan.
-
Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Chocolate Mocha
An uplifting couplet of coffee & chocolate. Perfectly balanced.
-
Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Caramel Mocha
Caffe latte infused with buttery notes of caramel. Creamy. Comforting.
-
Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Hazelnut Latte
Coffee, chocolate & hazelnut united in a harmony of roasted notes. Vegan*.
-
Charcoal Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Caffe Latte
A harmony of mellow coffee with a silken, malty, finish.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Classic 70%
Not too sweet. A perfectly balanced hot chocolate.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Dark 85%
Deep and elegant cacao flavors. Quite intense.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Milky 50%
Mellow and soothing milk chocolate.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Salted Caramel
Caramel-milk chocolate with a pinch of sea salt.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Peppermint Dark
Rich, 70% dark chocolate and peppermint.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Dark Chilli
Mouth warming habanero in elegant 70% dark chocolate.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Orange Supermilk
Rounded blood orange with high cacao milk chocolate.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Vanilla White
Luxuriantly creamy white chocolate with real Madagascan vanilla.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Hazelnut Praline
The smoothest dark chocolate praline, just drinkable.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
45% Nutmilk
Staggeringly creamy chocolate with nutty notes. You won't believe it's vegan.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Chocolate Mocha
An uplifting couplet of coffee & chocolate. Perfectly balanced.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Caramel Mocha
Caffe latte infused with buttery notes of caramel. Creamy. Comforting.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Hazelnut Latte
Coffee, chocolate & hazelnut united in a harmony of roasted notes. Vegan*.
-
Copper Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Caffe Latte
A harmony of mellow coffee with a silken, malty, finish.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Classic 70%
Not too sweet. A perfectly balanced hot chocolate.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Dark 85%
Deep and elegant cacao flavors. Quite intense.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Milky 50%
Mellow and soothing milk chocolate.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Salted Caramel
Caramel-milk chocolate with a pinch of sea salt.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Peppermint Dark
Rich, 70% dark chocolate and peppermint.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Dark Chilli
Mouth warming habanero in elegant 70% dark chocolate.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Orange Supermilk
Rounded blood orange with high cacao milk chocolate.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Vanilla White
Luxuriantly creamy white chocolate with real Madagascan vanilla.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Hazelnut Praline
The smoothest dark chocolate praline, just drinkable.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
45% Nutmilk
Staggeringly creamy chocolate with nutty notes. You won't believe it's vegan.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Chocolate Mocha
An uplifting couplet of coffee & chocolate. Perfectly balanced.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Caramel Mocha
Caffe latte infused with buttery notes of caramel. Creamy. Comforting.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Hazelnut Latte
Coffee, chocolate & hazelnut united in a harmony of roasted notes. Vegan*.
-
Platinum Velvetiser
Velvet smooth drinking chocolate at the touch of a button.
-
Duo of Podcups
Ceramic sipping mugs, designed to resemble a Cacao Pod.
-
Caffe Latte
A harmony of mellow coffee with a silken, malty, finish.
Couldn't load pickup availability
How does the trial work?
How does the trial work?
You're buying a box of hot chocolate today. With it, we'll send you a Velvetiser to try for three weeks. When you check out, we take a pre-authorisation for the value - just like when you checkin to a hotel or rent a car.
You have three weeks from delivery to test out the Velvetiser. Love it? Simply keep it and enjoy. In the highly unlikely event it's not for you, head back to the My Account area and download a free return label. Get it in the post before the three weeks is up and you won't pay a penny more.
We're on hand to help with questions at any time before or during your trial via usahelp@hotelchocolat.com.
Free US shipping over $50
Free US shipping over $50
Free Shipping
Spend over $50 and you'll qualify for Free Standard Shipping (2-5 Business Days) to any contiguous US address.
In a rush? You can upgrade to USPS Priority Shipping (1-3 Business Days) for $8 or UPS Next Day Saver (1 Business Day) from $35.
Shipping times do not include handling, so read on...
Handling & Despatch
Chocolate is a temperature sensitive product, so we take careful steps to ensure it reaches you in tip top shape. One of these steps is making sure that it isn't sat in a hot truck over the weekend. To achieve this:
- Standard shipping orders placed before noon Monday - Wednesday (excluding holidays) will be despatched same working day. Orders received after noon Monday - Tuesday will be despatched next working day.
- Expedited shipping orders placed before noon Monday - Thursday (excluding holidays) will be despatched same working day. Orders received after noon Monday - Wednesday will be despatched next working day.
Orders placed after Noon Wednesday (Standard) or Noon Thursday (Expedited) will be despatched on the next working Monday.
Happiness Guarantee
Happiness Guarantee
Everything you purchase from us is covered by our no questions "Happiness Guarantee".
If something isn't right, we'll do everything we can to fix it. Please don't hesitate to contact us for help.
Made for the US
Made for the US
We may be British, but we made these specifically for US voltages and outlets.
Your Velvetiser has a standard US plug and runs on 110V.
Fully Automatic Operation
Fully Automatic Operation
You add 9oz of milk to the Velvetiser, then one Hot Chocolate refill.
Press the button and let it go to work.
2.5 minutes later it will cut off automatically and your drink is ready - at the perfect temperature for immediate indulgence.
12 Month Warranty
12 Month Warranty
Everything you purchase from us is covered by our no questions "Happiness Guarantee".
If something isn't right, we'll do everything we can to fix it. Please don't hesitate to contact us for help.
In addition to this, your Velvetiser is covered by a no quibbles 12 month parts & labour warranty which is automatically activated when you purchase from us.
If you bought your Velvetiser from another retailer, head to us.hotelchocolat.com/velvetiser-warranty to activate your warranty.





















































































Free Trial FAQs
Do I have to pay for the return shipping?
No, we will cover the return shipping fees with a pre-paid return label.
Can I return an item after I decide to keep it?
After the trial you won't be able to send the machine back on a whim, however you will get to enjoy our "happiness guarantee." If something isn't right, reach out to customer support and they'll everything they can to fix it.
I thought this was a free trial, why do I see a charge on my card?
This is not a charge on your card but an authorization. An authorization is verification with your card bank that the total amount of the order is available in the event you keep all of the items. This is similar to how hotels and rideshare apps place a hold to protect merchants from fraud.
Authorizations are typically labeled as 'pending' or won't have a date associated, indicating that it's only an authorization and not a charge.
Why do I see multiple authorizations on my card?
Different card providers have a limit for how long an authorization will be valid. If the trial period is longer than the authorization time limit, we will need to refresh the authorization. This involves canceling the existing authorization and replacing with a new one. This ensures we can process a charge for items kept at the end of your trial. We only hold one authorization at a time, but it may take 1-2 business days for canceled authorizations to disappear from your statement.