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Why We Love It
Fall is here — and so is chocolate bliss! Dive into our Autumn Collection featuring cheeky chocolate skulls, velvety pumpkin spice hot chocolate, and a tasting box of hot and cold delights to keep you warm (or refreshingly cool).
We've worked hard to make your Velvetiser a reliable and durable system, so we are proud to back it with a 24 month warranty. Your warranty is valid automatically from your date of purchase from us.
Standard shipping is free on orders over $60 and priority shipping options are available at checkout.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information, this will typically be within 1 business day.
Delivery times vary depending on your location, but we aim to deliver within 3 days of despatch.
In summer months, we ship all chocolate packages with insulation & ice packs to ensure safe delivery. For some locations, this may mean a surcharge is necessary to ensure it arrives in perfect condition.
It's important that your order is not left out in the heat, so we'll email you to let you know when it's out for delivery - please ensure that it is brought inside as soon as possible on delivery.
If your order arrives in less than perfect condition, please contact our team with images of the damage on usahelp@hotelchocolat.com and we'll be happy to resolve.
HOT
CHOCOLATE
COLD
CHOCOLATE
Engineered to work in harmony with our hot and new cold drinking chocolate recipes, the Velvetiser’s thermodynamic programming has two settings: one for hot chocolate, one for cold. Its hot chocolate setting melds real chocolate flakes at approximately 68–70 degrees Celsius, the optimum melting point for chocolate. Its cold chocolate setting is uniquely calibrated to pulse at the beginning, gently melding finely milled real chocolate with pre-chilled milk.
HOT
CHOCOLATE
COLD
CHOCOLATE
Engineered to work in harmony with our hot and new cold drinking chocolate recipes, the Velvetiser’s thermodynamic programming has two settings: one for hot chocolate, one for cold.
Fill to the notch on the whisk. It's about 9oz of milk. You can use any milk - dairy or plant.
Sprinkle in your drinking chocolate evenly over the milk - the same process whether it's hot or iced.
Rotate the dial to choose hot or cold progremming. The light will illuminate to indicate your choice - red for hot, blue for cold. After two and a half minutes, your moment is here.
The light will illuminate to indicate the program you have chosen - red for hot, blue for cold. After two and a half minutes, your moment is here.
Fill to the notch on the whisk. It's about 9oz of milk. You can use any milk - dairy or plant.
Sprinkle in your drinking chocolate evenly over the milk - the same process whether it's hot or iced.
Rotate the dial to choose hot or cold progremming. The light will illuminate to indicate your choice - red for hot, blue for cold. After two and a half minutes, your moment is here.
The light will illuminate to indicate the program you have chosen - red for hot, blue for cold. After two and a half minutes, your moment is here.
Ceramicist Andrew Wicks cast the Velvetiser's striking form to resemble the curves of a cacao pod. Never quite symmetrical, the irregularities reflect the natural world.
Cleaning the Velvetiser is much simpler than you may expect! After the unit has cooled down and been unplugged, remove it from the power base, then:
When set to hot, the All-New Velvetiser heats your drink to 154 - 158 degrees, the perfect temperature to gently melt the chocolate and meld it into milk. It's hot and comforting, but not scalding, so you can enjoy immediately.
If you experienced the Classic model, you'll find the new Velvetiser is marginally hotter.
When set to cold, the milk you add to All-New Velvetiser will stay the same temperature as it was when you add it. Straight from the fridge is best!
The Velvetiser makes one 8oz serving at a time. That might sound smaller than your latte order, but trust us - it's the perfect size.
With up to 30 different recipes in the library, one at a time means that everyone can enjoy their favorite and at just 2.5 minutes beginning to end, imaking your drinking chocolate becomes a relaxing daily ritual.
Our hot chocolate flakes are carefully crafted to work optimally with the Velvetiser. Using other chocolate may not work properly and risks damaging the Velvetiser - for this reason it would invalidate your warranty.
Lots! It makes a perfect chocolate sauce to serve with ice cream, a creamy ganache to top a cake with. Use it for a matcha or for silky smooth milk for your latte.
The Velvetiser makes one 9oz serving at a time, so everyone can enjoy their favourite flavour.
The inside of the Velvetiser is coated with PFOS-free non stick coating to make it easy to wipe clean after using it.
