Hotel Chocolat
Charcoal Velvetiser
Charcoal Velvetiser
Like having a private chocolate barista, the Velvetiser crafts indulgent European style hot chocolate in minutes. Fill with your favourite milk, add a sachet of real chocolate flakes and press to let the machine turn it into liquid velvet.
Four Iconic Colourways
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Happiness Guarantee
Happiness Guarantee
Everything you purchase from us is covered by our no questions "Happiness Guarantee".
If something isn't right, we'll do everything we can to fix it. Please don't hesitate to contact us for help.
Made for the US
Made for the US
We may be British, but we made these specifically for US voltages and outlets.
Your Velvetiser has a standard US plug and runs on 110V.
Fully Automatic Operation
Fully Automatic Operation
You add 9oz of milk to the Velvetiser, then one Hot Chocolate refill.
Press the button and let it go to work.
2.5 minutes later it will cut off automatically and your drink is ready - at the perfect temperature for immediate indulgence.
12 Month Warranty
12 Month Warranty
Everything you purchase from us is covered by our no questions "Happiness Guarantee".
If something isn't right, we'll do everything we can to fix it. Please don't hesitate to contact us for help.
In addition to this, your Velvetiser is covered by a no quibbles 12 month parts & labour warranty which is automatically activated when you purchase from us.
If you bought your Velvetiser from another retailer, head to us.hotelchocolat.com/velvetiser-warranty to activate your warranty.






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One button operation
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Perfect in 2.5 minutes
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Patented anti-scorch technology
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Quick & easy wipe clean
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One 9oz serving at a time
Add Your Luxury Hot Chocolate Refills
Each box is 10 servings of cocoa rich hot chocolate.
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Classic 70% Hot Chocolate
Not too sweet. A perfectly balanced hot chocolate.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Salted Caramel Drinking Chocolate
Caramel-milk chocolate with a pinch of sea salt.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Milky 50% Hot Chocolate
Mellow and soothing milk chocolate.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Peppermint Dark Hot Chocolate
Rich, 70% dark chocolate and peppermint.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
85% Dark Drinking Chocolate
Deep and elegant cacao flavors. Quite intense.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Vanilla White Drinking Chocolate
Luxuriantly creamy white chocolate with real Madagascan vanilla.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Blood Orange Drinking Chocolate
Rounded blood orange with high cacao milk chocolate.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Hazelnut Praline Drinking Chocolate
The smoothest dark chocolate praline, just drinkable.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Chocolate Mocha
An uplifting couplet of coffee & chocolate. Perfectly balanced.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Black Forest Gateau Drinking Chocolate
Like a drinkable chocolate cherry cake.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Chilli Drinking Chocolate
Mouth warming habanero in elegant 70% dark chocolate.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Caffè Latte Mocha
A harmony of mellow coffee with a silken, malty, finish.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Limited Edition
Peanut Butter Drinking Chocolate
Savory-salty peanut butter, with caramel-milk chocolate.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
45% Nutmilk Hot Chocolate
Staggeringly creamy chocolate with nutty notes. You won't believe it's vegan.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Caramel Mocha
Caffe latte infused with buttery notes of caramel. Creamy. Comforting.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Hazelnut Mocha
Coffee, chocolate & hazelnut united in a harmony of roasted notes. Vegan*.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Limited Edition
Salted Caramel & Clementine Drinking Chocolate
Citrus, caramel, sea salt. Juicy, malty, not too sweet.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Limited Edition
Ginger Drinking Chocolate
Natural ginger on 70% dark chocolate.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Limited Edition
Nuts about Raspberry Drinking Chocolate
Soothing chocolate and nutty notes bursting with the vibrant tang of raspberries. Vegan*Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Saint Lucian Island Growers 70% Dark
Cherry and almond notes in a rare dark couverture.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Saint Lucian Island Growers 50% Milk
Malty, fruity, floral notes in a rare milk chocolate couverture.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Limited Edition
Mince Pie Drinking Chocolate
A British festive favorite. Cinnamon, citrus & mellow chocolate.Regular price $25.00Regular priceUnit price / per $2.50 per Serving -
Limited Edition
Banoffee Pie Drinking Chocolate
Banana, drizzled with caramel and topped with lashings of whipped cream.Regular price $25.00Regular priceUnit price / per $2.50 per Serving
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"Barista-grade hot chocolate"
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"Comforting & mood boosting"
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"Yes, you need a machine that makes European Hot Chocolate at home"
Get to know the Velvetiser
Premium Metal Construction
Those iconic curves are cast in metal for a luxury feel and a long lifetime. So long, in fact, that we back it with a 12 month no-quibbles warranty.
The inside is coated for a stress free cleanup.
Those iconic curves are cast in metal for a luxury feel and a long lifetime. So long, in fact, that we back it with a 12 month no-quibbles warranty.
The inside is coated for a stress free cleanup.
Aztec Inspired Whisk
We're not looking for frothy chocolate milk, we want velvety liquid chocolate. For this, we took design inspiration from an ancient Aztec chocolate whisk called a molinillo to deliver a perfect texture every time.
We're not looking for frothy chocolate milk, we want velvety liquid chocolate. For this, we took design inspiration from an ancient Aztec chocolate whisk called a molinillo to deliver a perfect texture every time.
Knurled Metal Handle
Taking inspiration from chocolate pots used by Kings of France, the Velvetiser's textured metal handle stands proudly to the side.
Coupled with pouring spouts on both sides, this makes for an ambidextrous pour with a satisfying weight.
Taking inspiration from chocolate pots used by Kings of France, the Velvetiser's textured metal handle stands proudly to the side.
Coupled with pouring spouts on both sides, this makes for an ambidextrous pour with a satisfying weight.
Power Base
To give the Velvetiser the juice it needs to heat, melt & whisk your drinks, stand it on the power base.
We may be British, but these machines were made for the US, so it's ready for the outlet in your kitchen.
To give the Velvetiser the juice it needs to heat, melt & whisk your drinks, stand it on the power base.
We may be British, but these machines were made for the US, so it's ready for the outlet in your kitchen.



Frequently Asked Questions
What is the capacity of the Velvetiser?
The Velvetiser makes one 8oz serving at a time. That might sound smaller than your latte order, but trust us - it's the perfect size.
Is the Velvetiser compatible with US domestic power?
Yes!
Whilst we're a British company, we made these Velvetisers specifically for the US market. They're built to work with 110V power and are fitted with standard US outlets - no ugly converters required!
How many servings can the Velvetiser make?
The Velvetiser makes one 8oz serving at a time, so everyone can enjoy their favourite flavour.
Why is high cocoa, low sugar so important?
The main ingredient in any chocolate product should be chocolate. All to often it's not, because sugar is cheaper and masks the taste of poor quality cocoa.
We believe you deserve better. We grow, roast and Velvetise the finest cocoa in the world so you taste the layers of nuanced chocolate flavour with less of the sugar.
How to I register my 12 month warranty?
Your velvetiser is covered by a full 12 month warranty. To activate it, simply head to hotelchocolatusa.com/velvetiser-owners-club and enter your details.
Can I use other chocolate in my Velvetiser?
Our hot chocolate flakes are carefully crafted to work optimally with the Velvetiser. Using other chocolate may not work properly and risks damaging the Velvetiser - for this reason it would invalidate your warranty.
What else can I do with my Velvetiser?
Lots! It makes a perfect chocolate sauce to serve with ice cream, a creamy ganache to top a cake with. Use it for a matcha or for silky smooth milk for your latte.
When can I have a hot chocolate?
Whenever you're awake! You might try a dark hot chocolate instead of a coffee mid morning, enjoy a classic 70% as a pick-me-up after the gym or indulge in a salted caramel cup as an evening treat.
Can I get a bundle of hot chocolates with my Velvetiser?
Of course! The Starter kit is a perfect way to build your hot chocolate station, it includes a Velvetiser, 40 servings of Hot Chocolate and 2 cocoa-inspired pod cups.
My question isn't listed
We're here to help. Pop us a message in the live chat, or contact us here.


Not (just) for kids
Serve it hot, cold or spiked. Use dairy or plant milk. Any time of day for anyone in the family.

3,500 Years in the Making
The Velvetiser builds on a 3,500 year story of drinking chocolate. From Aztec warriors to British aristocrats, read about the heritage of the Velvetiser.

Save $100 with a Starter Kit
Choose your Velvetiser and bundle 4 boxes of hot chocolate (40 servings) and we'll include two cacao mugs for free.
$190 (worth $290.00)