• Charcoal Velvetiser Hot Chocolate Maker - Hot Cocoa Machine - Hotel Chocolat
  • The Velvetiser - Charcoal - Velvetiser - by Hotel Chocolat
  • The Velvetiser - Charcoal - Velvetiser - by Hotel Chocolat
  • The Velvetiser - Charcoal - Velvetiser - by Hotel Chocolat
  • The Velvetiser - Charcoal - Velvetiser - by Hotel Chocolat
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Hotel Chocolat

Charcoal Velvetiser

Charcoal Velvetiser

$100.00
$150.00 $100.00 Save $50
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Like having a private chocolate barista, the Velvetiser crafts indulgent European style hot chocolate in minutes. Fill with your favourite milk, add a sachet of real chocolate flakes and press to let the machine turn it into liquid velvet. 

Four Iconic Colourways

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Purchase Options
Selling Plans
$100.00
$100.00
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$100.00
$100.00
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 Deliver 3 month
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Free US shipping over $50

Free Shipping

Spend over $50 and you'll qualify for Free Standard Shipping (2-5 Business Days) to any contiguous US address.

In a rush? You can upgrade to USPS Priority Shipping (1-3 Business Days) for $8 or UPS Next Day Saver (1 Business Day) from $35.

Shipping times do not include handling, so read on...

Handling & Despatch

Chocolate is a temperature sensitive product, so we take careful steps to ensure it reaches you in tip top shape. One of these steps is making sure that it isn't sat in a hot truck over the weekend. To achieve this:

- Standard shipping orders placed before noon Monday - Wednesday (excluding holidays) will be despatched same working day. Orders received after noon Monday - Tuesday will be despatched next working day.

- Expedited shipping orders placed before noon Monday - Thursday (excluding holidays) will be despatched same working day. Orders received after noon Monday - Wednesday will be despatched next working day.

Orders placed after Noon Wednesday (Standard) or Noon Thursday (Expedited) will be despatched on the next working Monday.

Happiness Guarantee

Everything you purchase from us is covered by our no questions "Happiness Guarantee".

If something isn't right, we'll do everything we can to fix it. Please don't hesitate to contact us for help.

Made for the US

We may be British, but we made these specifically for US voltages and outlets.

Your Velvetiser has a standard US plug and runs on 110V.

Fully Automatic Operation

You add 9oz of milk to the Velvetiser, then one Hot Chocolate refill.

Press the button and let it go to work.

2.5 minutes later it will cut off automatically and your drink is ready - at the perfect temperature for immediate indulgence.

12 Month Warranty

Everything you purchase from us is covered by our no questions "Happiness Guarantee".

If something isn't right, we'll do everything we can to fix it. Please don't hesitate to contact us for help.

In addition to this, your Velvetiser is covered by a no quibbles 12 month parts & labour warranty which is automatically activated when you purchase from us.

If you bought your Velvetiser from another retailer, head to us.hotelchocolat.com/velvetiser-warranty to activate your warranty.

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  • One button operation

  • Perfect in 2.5 minutes

  • Patented anti-scorch technology

  • Quick & easy wipe clean

  • Icon of Podcup

    One 9oz serving at a time

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Add Your Luxury Hot Chocolate Refills

Each box is 10 servings of cocoa rich hot chocolate.

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  • "Barista-grade hot chocolate"

  • "Comforting & mood boosting"

  • "A cult product"
Image of hot chocolate pouring from the velvetiser hot chocolate maker. Caption reads "precisely calibrated temperature for optimum liquid chocolat"
closeup image of velvetiser hot chocolate maker handle with caption about the ambidextrous handle.

Frequently Asked Questions

What is the capacity of the Velvetiser?

The Velvetiser makes one 8oz serving at a time. That might sound smaller than your latte order, but trust us - it's the perfect size.

Is the Velvetiser compatible with US domestic power?

Yes!

Whilst we're a British company, we made these Velvetisers specifically for the US market. They're built to work with 110V power and are fitted with standard US outlets - no ugly converters required!

How many servings can the Velvetiser make?

The Velvetiser makes one 8oz serving at a time, so everyone can enjoy their favourite flavour.

Why is high cocoa, low sugar so important?

The main ingredient in any chocolate product should be chocolate. All to often it's not, because sugar is cheaper and masks the taste of poor quality cocoa.

We believe you deserve better. We grow, roast and Velvetise the finest cocoa in the world so you taste the layers of nuanced chocolate flavour with less of the sugar.

How to I register my 12 month warranty?

Your velvetiser is covered by a full 12 month warranty. To activate it, simply head to hotelchocolatusa.com/velvetiser-owners-club and enter your details.

Can I use other chocolate in my Velvetiser?

Our hot chocolate flakes are carefully crafted to work optimally with the Velvetiser. Using other chocolate may not work properly and risks damaging the Velvetiser - for this reason it would invalidate your warranty.

What else can I do with my Velvetiser?

Lots! It makes a perfect chocolate sauce to serve with ice cream, a creamy ganache to top a cake with. Use it for a matcha or for silky smooth milk for your latte.

When can I have a hot chocolate?

Whenever you're awake! You might try a dark hot chocolate instead of a coffee mid morning, enjoy a classic 70% as a pick-me-up after the gym or indulge in a salted caramel cup as an evening treat.

Can I get a bundle of hot chocolates with my Velvetiser?

Of course! The Starter kit is a perfect way to build your hot chocolate station, it includes a Velvetiser, 40 servings of Hot Chocolate and 2 cocoa-inspired pod cups.

My question isn't listed

We're here to help. Pop us a message in the live chat, or contact us here.

Save $100 with a Starter Kit

Choose your Velvetiser and bundle 4 boxes of hot chocolate (40 servings) and we'll include two cacao mugs for free.

$190 (worth $290.00)

Build Your Starter Kit →